Managed Services is Broken!
The influx of new D&A technologies, combined with escalating data volumes and a scarcity of skilled professionals, has left companies dealing with a continuous string of problems in many areas, once considered automatic. As a result, teams are increasingly turning inward – asking their own high-cost, high-value teams to manage a varying mix of tech products, thereby stealing productivity away from where it is most valuable – working with the business on high-priority programs!
The Flawed Perception
Traditionally, outsourcing Managed Services has been perceived merely as a tactic for cost reduction. Most Managed Services Providers (MSPs) focus on basic maintenance — the "keeping the lights on" approach — offering subpar services that demand extensive oversight and management from your end. This outdated model is inefficient and fails to align with the evolving needs of a data-centric business environment.
Experience the Infocepts Difference!
At Infocepts, our vision extends beyond the conventional scope of Managed Services. We are not just your service provider but your strategic ally in navigating the data-driven landscape of today and tomorrow. Our commitment lies in transforming your Data & Analytics (D&A) journey, optimizing it for efficiency and effectiveness, and ensuring that it aligns seamlessly with your business objectives.
Empowering Teams, Enhancing Efficiency
Our approach is designed to unburden your high-value teams from the complexities of technology management. We focus on enabling them to concentrate on strategic business initiatives rather than getting entangled in technical details. Our expert team offers comprehensive support, identifying new opportunities, automating processes, and driving tangible business outcomes. We also provide thorough guidance to ensure your users fully embrace and extract maximum value from your D&A applications.
Partnering with Infocepts, you will experience…
Lower Total Cost
of Ownership
Through automating repetitive tasks and reallocating resources to strategic activities.
Accelerated Insight
Generation
Facilitating quicker access to insights for faster decision-making
Scalable and Elastic
Solutions
Adapting to your business needs with high scalability and flexibility
Continuous
Improvement
Powered by industry best practices, automation & AI
Our Comprehensive Service Catalog
Infocepts adopts an AI-first approach to managed services, bringing transformative changes to all aspects of the service lifecycle. We employ AI to predict system failures, automate data management, personalize user interactions, and swiftly resolve repetitive queries. This proactive and predictive approach minimizes downtime and elevates service efficiency. Our catalog of services include:
Infocepts Managed Services is more than just a support system; it is a catalyst for transformative growth and efficiency. By harnessing the power of AI and focusing on continuous improvement across all aspects of service delivery, we ensure your organization is equipped to thrive in a dynamic, data-driven world.
Infocepts Hypercare – A Revolutionary Take on Managed Services
Infocepts HyperCare provides an alternative to bespoke D&A Managed Services by offering a fully managed solution that integrates proprietary tools, processes, and expertise. Designed for organizations seeking to minimize management overhead and avoid investing in separate systems, Hypercare consolidates, optimizes & automates efforts to ensure efficient and cost-effective delivery of D&A managed services. It’s automated, always on & delivers real-time insights to everyone who needs them. Learn more
Infocepts takes away a lot of the headaches of managing an Analytics team and allows me to focus on delivering more value-adds to our business sponsors.
Senior Director of Analytics, Consumer Banking
Global Commercial Bank
Ready to Transform your D&A Operations?
Infocepts
